“Mark has made a massive difference to the overall running of our dental practice.
As a new business owner in difficult times with a new team of staff I found it hard to prioritise my own work as a dentist without being side tracked by everyday issues, team management, financial analysis and development of the business.
Mark came on board and was able to get the priority list organised, gave the team a direction and purpose and allowed me to get back to what I do best.
On top of this he has been a constant supporting presence, always willing and able to handle emails and phone calls as required. His skills have allowed us to turn the corner from a struggling and overwhelmed practice to one which now has a clear road map of where we want to be and how we will be getting there.
We originally made contact with Mark thinking he would provide a short term fix, yet he is still seen as a vital part of our team and business.
I’m happy to recommend him to any dental practice owner.”
“Mark – just wanted to let you know how grateful we are for all of your advice, support and patience . . . . – it’s changed our working lives! Thank you”
“Mark led the overall LSC relationship with C&W. I have always been thoroughly impressed with Mark’s positive attitude and demeanor as well as his broad understanding of LSC’s operation, business strategy and IT directions to support those strategies.
Mark is certainly one of the most capable supplier managers I have seen around. His ability to converse effortlessly at all levels of the organisation have impressed me and the senior team at Cable&Wireless.
Mark is certainly highly capable, fair, tough, challenging and great to work with. Five star professional. Highly recommended.”
“Mark was recommended to me by a company I contacted regarding compliance with the CQC & general management, I can’t put into words how grateful I am for the work Mark has put in at the practice.
When I first met with Mark the practice was no more than a dream, it was a collection of old run down rooms that I had decided would make a great dental practice.
Without the support and help from Mark I know I wouldn’t have been able to achieve my dream, his experience and calm manner even while I was getting a little stressed was amazing and his knowledge is priceless.
Thank you again Mark, you helped me build the management and compliance side of my business and I highly recommend you to any business, especially Dental practices who want to take a step in the right direction and make an investment for their practice.”
“Mark has brought a great insight into business that we lacked. he has successfully delivered many facets to our business that we have found very valuable. his integrity is first class and his ability to work as a team member is excellent”
“Mark was recommended to me by . . . , having identified the need to look at the business and develop a strategy. Mark helped look at the targets needed for growth and assisted in the delivery of this to the team to involve them in the development of the business.
He also identified those who were not performing and assisted in meeting with the individuals to find ways to improve the situation. It was apparent that I needed a full time manager and Mark handled the recruitment of the manager and I actually don’t know how I managed it all before.
The ongoing evaluation and feedback assists in making proactive decisions, further strengthened by having someone to talk things through when clarity might be missing.
A great support for any business.”
'Mark is a great business manager who has made a huge difference to one of my client dental practices, and given the team and the owners a great deal more confidence in profitability and practice efficiency and effectiveness.
He’s organised building works, expansion of services, and operational tasks, and helped other team members develop.
I think he has a great future in helping other practices improve, and I’ve already asked him to provide interim hands on support for another practice.”
When you realise you need to monitor your businesses performance then Mark has all the performance monitoring tools that you need. He will set the systems up for you and do as much or as little as you require to collate the data, giving you the information you need at your finger tips to make the right decisions for your business. Without targets and monitoring how else will you get to where you want to go.
Mark is the perfect independent sounding board for all your business thoughts and ideas. If you have any business queries then ask Mark, if he doesn't know the answer he will research the topic and find out for you.
"I have worked alongside Mark for almost three years. He is extremely knowledgeable within his sector and his customers are his main priority. He is friendly, efficient and is always striving for new and innovative ideas to present to his clients. I think you would find it hard not to be impressed by any communication you have with Mark. Lovely bloke.”
"Mark has turned our business around.
Working with the whole team and always putting our goals and priorities at the centre of everything he does for us. He has the ability to reassure and motivate alongside a very strong business sense.
Thanks Mark, you keep us on the right path"
"Mark is a knowledgeable, professional and friendly consultant who is genuinely interested in helping practices evolve rather than just force his opinions and processes onto them. Highly recommended."
"We have worked closely with Mark on several occasions and will continue to do so. Mark clearly understands the dental sector and his input into our own business development has been invaluable. He has worked with our dental team and has been successful in getting them on board, which only serves to further grow the business and improve service levels. We will continue to work with Mark and we would highly recommend him to other dental practices."
"Knowledgeable and invaluable management advice. Would highly recommend."
“I have been working with Mark for the past year and thoroughly recommend his services.
He provides very balanced and timely advice on a wide range of dental practice management issues.
Mark has delivered everything he said he would and more and is an essential part of my management team.”