YDM South West

If you are located in the South West of England, you can book directly with Edd and Charlie, who are based in Plymouth

Charlie & Edd from C & E Consult are delighted to have joined with Your Dental Manager.

We will make full use of the extensive business management resources and experience of YDM to bring
maximum benefit to our clients in the YDM South West region.

We look forward to working closely with YDM and practices across the South West to help your business grow.


Your Dental Manager Calendar – Book your appointment

Book an Appointment

30 minute call or webinar

60 minute call or webinar

Half-Day Practice Visit

Full-Day Practice Visit

Dr. Charlie Fox BDS (U Birm.) LDSRCS (Eng.)

Charlie has been a dentist for 27 years, having qualified via the  Royal Navy in 1990. Charlie initially worked in Scotland after leaving the  Navy in 1995. He moved to the South West in 1999, where he continued to work in various practices. Charlie bought his own dental  practice in Plymouth in 2003, Hartley Dental. Since owning Hartley,  Charlie has built a fantastic environment for his patients, offering the highest levels of care and customer service. Ensuring that his Practice is profitable, without compromising customer experience is the key to Hartley
Dental’s success.

Edd Jones

Edd comes into the dental industry with extensive business and customer service management experience. This experience  include working within the security, gaming and leisure Industry, all of which are  highly  competitive and customer service led industries. Edd prides himself on offering simple, effective and measurable business/operational management and customer service advice, specifically designed to help your business grow and move onto the next level. Edd has a proven track record of increasing profitability, reducing costs and effectively managing teams of people during his career.


Front-of-house productivity
and excellence

Clinician appointment book productivity and excellence

Measuring the steps to
success via productivity measurement tools

Ways to effectively embrace technology

Change management

Team bonus structuring

Business coaching

Effective exit planning and practice sale strategies


Dental Surgeon, GDC Registration number 65235

25+ years experience as a dentist

Master Business & NLP practitioner

Transformed a loss-making dental practice into a successful £550k+ turnover business


Cashflow forecasting
and management

Cost control

Financial reporting

Sales strategy, planning
and training

Business growth and development planning

Key performance indicator (KPI) implementation & management

Building projects and planning

Business vision planning
and implementation

People management &
appraisal systems

Recruitment and retention

Business coaching


10+  years  operational  management  experience,  including national positions within multi million pound companies

NVQ Level 2 in Team Leading

Practice Manager of the Year nominee 2017 (Dentistry Show Awards)

L5 Diploma (Higher Degree) in Business Management on going


C & E Consult support is available from £50 per hour with full day visits from £750


Tel: 07813 721783  Email: enquiries@yourdentalmanager.co.uk

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