I’m Mark Greenwood, owner and founder of Your Dental Manager, which has been delivering hands-on business management, coaching and strategic support to independent dental practices across the UK since 2009.
We offer a wide range of personalised, business management support and consultancy for dental practices and generally start by understanding and identifying any management gaps within the practice.
Management gaps can arise in many ways including business growth, expansion, time pressures or lack of experience in a particular business area such as Key Performance Indicators, marketing, finance, planning, performance management, customer service, projects and system changes.
In many cases there is simply no individual with sufficient business skills or experience immediately available. There are also often clear and burning management issues you already know need to be quickly addressed.
There are many ways to successfully bridge these gaps, which may be a combination of business coaching, training, mentoring, direct support from ourselves, new systems, recruitment and perhaps even outsourcing some of the work.
You can see more examples of how we work with practices throughout the website. A good place to start is our Support Page.
Support from Your Dental Manager is very flexible being available as and when required with no on-going or minimum commitment, which leaves you fully in control of time and costs. Business support is available remotely from as little as 15 minutes through to half-day and full-day practice visits for one-to-one or team work.
Remote support is particularly flexible and cost-effective being available through a tailored combination of telephone calls, e-mail. SKYPE, Facetime, shared DropBox folders, screen-sharing, our YDM smart-phone App and remote access to a suitable practice PC/practice management software as and when required.
Our On-line Calendar allows you to select and book a convenient time for a meeting or discussion quickly and easily.
You can find plenty of thoughts and feedback on our work from other practice owners on our Testimonial Page.
You can also follow us on a range of social media accounts including LinkedIn, Facebook, Twitter, Google+ and Instagram for hints, tips, regular updates and news concerning the dental sector and business management in general. Links can be found throughout the website.
Our aim is always to become an accessible, trusted business-support partner for client practices with a shared understanding of how you work and where you want to take the business. The number of practices we work with is closely monitored to ensure that we can maintain and develop this relationship.
If you feel that Your Dental Manager may able to help you bridge just one of those inevitable management gaps and make your life that much easier, please feel free to book a complimentary telephone call though our On-Line Calendar or get in touch via our Contact Page.
Thanks for taking the time to read about Your Dental manager and we hope to be working with you sometime soon.
BSc (Hons) Financial Services, UMIST
Foundation Management Certificate, London Business School
APM Certificate in Project Management
Certified Trainer for DiSC© Individual and Team Behavioural Profiling
ITIL Managers Certificate in Service Delivery and Support
Foundation Certificate in IT Service Management (ITIL)
Team Leadership & Management
Business Monitoring & Control
Business Planning & Strategy
Presentation and Team Communication
Delivery of new initiatives and projects